> > My neighbor works in the operations department in the central office
of
> a
> > > large bank. Employees in the field call him when they have problems
> with
> > > their computers. One night he got a call from a woman in one of the
> > branch
> > > banks that had this question:
> > > "I've got smoke coming from the back of my terminal. Do you guys have
a
> > > fire downtown?" |