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TECH SUPPORT CALLS

A woman called the Canon help desk with a problem with her printer.
The tech asked her if she was "running it under Windows." The woman
responded, "No, my desk is next to the door. But that's a good point.
The man sitting in the cubicle next to me is under a window, and his
is working fine."

Tech support: "OK Bob, let's press the control and escape keys at the
same time. That brings up a task list in the middle of the screen.
Now type the letter P to bring up the Program Manager."
Customer: "I don't have a P."
Tech support: "On your keyboard, Bob."
Customer: "What do you mean?"
Tech support: "P on your keyboard, Bob."
Customer: "I'm not going to do that!"

Overheard in a computer shop:
Customer: "I'd like a mouse mat, please."
Salesperson: "Certainly sir, we've got a large variety."
Customer: "But will they be compatible with my computer?"

Customer: "So that'll get me connected to the Internet, right?"
Tech support: "Yeah."
Customer: "And that's the latest version of the Internet, right?"
Tech Support: "Uhh ... uh ... uh ... yeah."

Tech support: "All right, now double-click on the File Manager icon."
Customer: "That's why I hate this Windows -- because of the icons.
I'm a Protestant, and I don't believe in icons."
Tech support: "Well, that's just an industry term sir. I don't
believe it was meant to -- "
Customer: "I don't care about any 'industry terms.' I don't believe in icons."
Tech support: "Well, why don't you click on the 'little picture' of a
filing cabinet. Is 'little picture' OK?"
Customer: [click]

Customer: "My computer crashed!"
Tech support: "It crashed?"
Customer: "Yeah, it won't let me play my game."
Tech support: "All right, hit Control-Alt-Delete to reboot."
Customer: "No, it didn't crash -- it crashed."
Tech support: "Huh?"
Customer: "I crashed my game. That's what I said before. I crashed my
spaceship and now it doesn't work."
Tech support: "Click on 'File,' then 'New Game.'"
Customer: [pause] "Wow! How'd you learn how to do that?"

SelenaSAL@aol.com

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Page Updated Sun Jul 15, 2001 1:11pm EDT