24% improperly administered drugs according
to the written orders from the
attending physicians (60% in New Jersey);

26% did not provide adequate personal hygiene
(67% in the state of Washington);

21% did not follow proper isolation techniques
to prevent the spread of infection;

20% did not provide each resident
with a urinary catheter with proper routine care;

36% did not follow rules requiring
that food be stored, prepared, and served
under sanitary conditions (62% in Alabama);

18% failed to provide patients' bathroom needs
according to federal standards (33% in Michigan);

12% didn't properly treat bedsores; and

15% didn't provide patients with privacy
during treatment and personal care.