In March 1992 a man living in Newtown near Boston Massachusetts received a
bill for his as yet unused credit card stating that he owed $0.00. He ignored
it and threw it away.
In April he received another and threw that one away too. The following month
the credit card company sent him a very nasty note stating they were going to
cancel his card if he didn't send them $0.00 by return of post.
He called them, talked to them, they said it was a computer error and told
him they'd take care of it.
The following month he decided that it was about time that he tried out the
troublesome credit card figuring that if there were purchases on his account
it would put an end to his ridiculous predicament.
However, in the first store that he produced his credit card in payment for
his purchases he found that his card had been canceled. He called the credit
card company who apologized for the computer error once again and said that
they would take care of it.
The next day he got a bill for $0.00 stating that payment was now overdue.
Assuming that having spoken to the credit card company only the previous day
the latest bill was yet another mistake he ignored it, trusting that the
company would be as good as their word and sort the problem out.
The next month he got a bill for $0.00 stating that he had 10 days to pay his
account or the company would have to take steps to recover the debt.
Finally giving in he thought he would play the company at their own game and
mailed them a check for $0.00. The computer duly processed his account and
returned a statement to the effect that he now owed the credit card company
nothing at all.
A week later, the man's bank called him asking him what he was doing writing
a check for $0.00. After a lengthy explanation the bank replied that the $0.00
check had caused their check processing software to fail. The bank could not
now process ANY checks from ANY of their customers that day because the check
for $0.00 was causing the computer to crash.
The following month the man received a letter from the credit card company
claiming that his check had bounced and that he now owed them $0.00 and unless
he sent a check by return of post they would be taking steps to recover the
debt. The man, who had been considering buying his wife a computer for her
birthday, bought her a typewriter instead.
And we wonder why people are worried about Y2K?
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