Vickie S. Hinds
Kemp, TX, 75143
903-498-6429
vhinds@ultravision.net
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OBJECTIVE
My objective is to provide professional clerical and accounting services to clients from my home office. I provide prompt service to all clients, whether the project is long term or short. I can do graphic designs for business cards and marketing materials and marketing on the internet.
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SKILLS
Microsoft Word, Microsoft Excel, Microsoft Access, Peachtree Accounting, Quicken, Various Medical Billing Software, Codemaster, Type 60+, 10 key by touch, A/R Management, Personnel Management, data entry, accounting, AP/AR, payroll, timesheets, timecards, data base production (including formulas), data base administrator, data base librarian, graphic design and printing, internet marketing, web page design and layout
EQUIPMENT
Microsoft Office 97, fax, copier, scanner, printer, postage machine
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PROFESSIONAL EXPERIENCE
01/1998 - Present Strong Medical Services, Kemp, TX Owner/President
· Provide billing, collections, complete A/R Management to physician offices.
· Credentialing applications filled out and mailed
· Provide any clerical service required
· Design, print business cards, rolodex cards, brochures and other marketing tools
10/1995 - 12/1997 Physician Reliance Network, Inc., Dallas, TX Account Manager
· Managed 35+ M in patient accounts receivable for 90+ physicians
· Increased collections for 80+ physicians to 95% or better
· Managed call center for patient/client inquiries
· Managed staff of 16 - 25
· Hired and trained staff
· Managed A/R for oncology, bone marrow/stem cell transplants and radiology
· Identified and corrected problems beginning with initial contact with patient
· Streamlined collection procedures
· Participated in various best practices task forces
· Participated in task force to choose and implement new practice management software
· Responsible for gathering and presenting financial information for monthly physician meetings
· Responsible for set up of new data base for Oncology Transplant Services
· Directed appeals procedures resulting in new payment policies by HCFA/BCBS
· Analyzed and acted upon financial reports
· Participated in process to convert data from one system to another
02/1995 - 10/1995 Highland Park Medical Imaging, Dallas, TX Billing Director
· Responsible for all phases of billing and collections for 2 imaging centers
· Participated in search for practice management software
· Supervised installation of hardware and software
· Implemented practice management system
· Converted information from ledger cards to billing system
· Maintained all data bases
· Responsible for training and oversight of front desk personnel
· Initiated electronic claims submission procedure
· Ran daily, weekly, monthly, yearly cycle billings processes
· Formulated, analyzed and acted upon all financial reports
09/1991 - 02/1995 Radiology Consultants of North Dallas, Dallas, TX Supervisor
· Responsible for billing and collections for 12 radiologists, hospital and clinic based charges
· Data base administrator
· Supervised and trained staff of 10 - 14
· Initiated electronic claims submission procedures
· Ran daily, weekly, monthly, yearly billing cycle processes
· Analyzed and acted upon all cycle reports
· Participated in software conversion
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