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Arokan Holdings
Course Dates
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| The South African School for Butlers & Household Personnel |
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| The School's Curriculum |
The syllabus covers the following subjects:
Food Hygiene Management
 Causes of food poisoning
Prevention of Food poisoning
Personal Hygiene
Temperature controle
Storage of Food
Cleaning
Pests
Basic Health and Safety
General Health and Safety
A Safe and Healthy Work Place
Occupational Health
Accidents
Manual handling
Work Equipment
Fire Safety
Electricity
First Aid
Wine and Spirit Education
The Nature of Wine
Table Wines of the World
Fortified Wines
Sparkling wines
Beers and Ciders
Spirits and Liqueurs
Food and Beverage Presentation
Styles of service
Silver Service
Plated Service
Butler Service
Family
Buffet
Matching Food and Wine
Table Preparation
Napkin Folding
Service and Clearing
Care and cleaning of Sideboard and equipment
Tools of the trade
Laying a table for Breakfast, Luncheon and Dinner (Formal and informal)
Early morning Calling Tray
Serving the afternoon tea and light refreshments
Restaurant terminology
Wine Waiters
Management of the Butler’s Office
Working with other Household Staff
Making guests Feel welcome
Booking Airfares, Hotels and Restaurants
Run an Efficient Kitchen
Household Accounts
General home Organization
Organizing a move to a new house
The guest and menu Book
How to be discreet loyal and dedicated
Etiquette and Protocol
Etiquette within the household
Telephone etiquette
Etiquette in everyday life
How to deal with important guests
How to address people with or without titles
Etiquette at the Dinner Table
The importance of your behavior off-duty
Travelling with your Employers
Dealing with difficult guests
Hands-on Training will cover the following
Kitchen Technique
Cold Kitchen
Hot Kitchen
Pantry
Butchery
Bakery
Scullery
Laundry
General Laundry
Valet
Chambermaid / Housekeeping
Tray Service (Room Service)
Basic Butchering
Deportment
Cigars
Basic First Aid Course (The Red Cross Society)
Basic Flower Arranging
Taking Care of silver and Antiques (The curator at Groote Schuur Presidential Residence presents this section)
Practical Butlering at Dinners for High Profile Guests(I.e. Ambassadors, Consuls, Business people, Members of Parliament and the Press) |
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